Unlike standard automated boilerplate templates, our privacy policy is written directly by us to give you clear and transparent answers. We believe in absolute professional integrity. This commitment extends directly to how we handle, store, and protect your personal information online.
Unlike the automated templates found on many websites, this policy was written directly by us to explain plainly how we handle your data. We have avoided dense legal jargon to focus instead on clear, transparent answers regarding your online privacy.
We respect your right to privacy and take our professional obligations seriously. We will never knowingly allow third parties to use your personal data for marketing purposes, and we maintain strict security protocols to keep your information safe.
We typically only collect and hold the names, phone numbers, and email addresses you actively provide. This occurs when you make an enquiry through our contact form, subscribe to our insights, or engage our advisory services. If your data forms part of a formal service agreement, we are legally required to retain certain records for up to seven years. Otherwise, personal information is securely destroyed once it is no longer required for its original purpose.
An Internet Protocol (IP) address is a unique number that identifies your device on the internet. Many standard web elements, such as embedded maps, video players, or security plugins, require your IP address to function correctly. While an IP address rarely allows us to identify you as an individual, it may occasionally be shared automatically with these necessary external service providers to ensure the website loads properly.
We retain emails for as long as necessary to manage our active correspondence and professional relationships. We never harvest email addresses from general enquiries for marketing lists. Once our correspondence is concluded and the emails are archived or deleted, your contact details are removed from our active systems.
Our subscription process utilises a secure double opt-in verification method that complies fully with current data protection regulations. When you sign up, you will receive a confirmation link to verify your request, ensuring you cannot be subscribed by mistake. We record the timing of your confirmation for compliance purposes. You can remove yourself from our mailing list at any time by clicking the unsubscribe link at the bottom of any update. We do not share our distribution lists with anyone outside of our direct email delivery platform.
If you have any questions about your data, or if you wish to request a copy of the information we hold, you can contact us through our standard contact page. Please use the subject line "FAO: Data Protection Officer".
For your protection, we will require proof of identity before releasing any personal records. We aim to respond to all valid requests within 30 days. We reserve the right to refuse requests that are clearly repetitive or abusive.
Cookies are small text files placed on your device as you browse the internet. They are widely used to improve your browsing experience, manage online forms, and provide anonymous website analytics so we can monitor site performance.
Cookies do not give us access to your computer or reveal personal details like your name or email address. They simply recognise your browser configuration. You can block or remove cookies at any time by adjusting your internet browser settings or clearing your browsing history. We utilise cookies purely for essential website functionality and performance tracking, never for third-party advertising.
Session Cookies Session cookies are temporary files that remain active only while your web browser is open. They provide a temporary memory between your browser and our website, allowing online forms to function correctly as you navigate between pages. These cookies are automatically deleted the moment you close your browser.
First Party Persistent Cookies Persistent cookies remain on your device after you close your browser. First-party persistent cookies can only be read by our website. They are typically used to store your site preferences or remember if you have already dismissed a notification pop-up, saving you from repeating actions on future visits. They remain on your device until they reach their expiration date or you manually clear them.
Third Party Persistent Cookies Third-party persistent cookies are placed by external services integrated into our site, such as embedded interactive maps or video elements. While we minimize third party code where possible, we cannot guarantee the cookie configurations of these external providers. These cookies track your device interactions with their specific content and remain on your machine until removed via your browser settings.
CCM Consulting
Office 414
Houldsworth Business & Arts Centre
Houldsworth Mill
Houldsworth Street
Reddish
Stockport
SK5 6DA
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